2018 AMBA Fall Workshop


August 19 – 22, 2018 • The Willard InterContinental Hotel, Washington D.C.

For fifty-nine years, AMBA has been the exclusive military banking trade association serving the banking community and our Nation’s armed forces.

AMBA conducts an annual workshop to provide an opportunity for its members, government officials overseeing military banking, federal regulators, banking trade organizations, and other stakeholders to exchange ideas and discuss the latest banking issues affecting the service members and their families.

Download Full Agenda PDF Here

Sunday, August 19, 2018

4:30 PM – 6:30 PM Workshop Registration – Ballroom Lobby
7:00 PM – 9:00 PM Welcome Networking Reception – Crystal Ballroom

Monday, August 20, 2018

7:00 AM – 4:00 PM Workshop Registration Ballroom Lobby
7:00 AM – 8:00 AM Continental Breakfast and NetworkingBallroom Foyer
8:00 AM – 4:00 PM Workshop Program – Ballroom
8:00 AM – 8:15 AM Opening Remarks: Mr. James Cerrone, Chairman, AMBA & Mr. Steve Lepper, President & CEO, AMBA
    Posting of Colors: Randolph-Macon Academy Color Guard
    National Anthem and Pledge of Allegiance
Invocation: Mr. John Mitchell, Director, AMBA
8:15 AM – 9:15 AM Financial Regulator Panel Discussion
  • Moderator – Mr. Rob Rowe, VP & Associate Chief Counsel, American Bankers Association
  • Ms. Donna Murphy, Deputy Comptroller for Compliance Risk Policy, Office of the Comptroller of the Currency
  • Ms. Doreen Eberley, Director, FDIC Division of Risk Management, Federal Deposit Insurance Corporation
  • Mr. Patrick Campbell, Deputy Assistant Director, Consumer Financial Protection Bureau, Office of Servicemember Affairs
  • Ms. Amy Henderson, Assistant Director for Consumer Laws and Regulations, Federal Reserve Board
9:15 AM – 9:30 AM Break and Networking – Ballroom Foyer
9:30 AM – 10:30 AM AMBA Partner & Legislative Landscape Panel Discussion
  • Ms. Aniela Szymanski, Director, Military Family Policy/Spouse Programs, Military Officers Association of America
  • Ms. Erin Martinko, Executive Director, Federal Government Relations, USAA
  • Ms. Joyce Wessel-Raezer, Executive Director, National Military Family Association
10:30 AM – 10:45 AM Break and Networking – Ballroom Foyer
10:45 AM – 11:30 AM Behavioral Economics: Eight Ubiquitous Young Adult Trends Too Big to Ignore
  • Ms. Regina Lewis, Media Contributor & Consultant
11:30 AM – 1:00 PM AMBA Workshop Luncheon: Presentation of America Saves Designation of Excellence– Pierce Room
    Presented by
    • Mr. George Barany, Director, America Saves
    • Ms. Alecia Blair, Director, Military Saves
1:00 PM – 2:00 PM Legal & Compliance Panel Discussion
  • Moderator – Mr. Chris Cole, Executive Vice President and Senior Regulatory Counsel, Independent Bankers of America
  • Ms. Nessa Feddis, SVP & Deputy Chief Counsel for Consumer Protection and Payments, American Bankers Association
  • Ms. Natasha Dempsey, Bank Counsel Regulatory Team, USAA
  • Mr. Sasha Leonhardt, Counsel, Buckley Sandler LLP
2:00 PM – 2:30 PM Break and Networking – Ballroom Foyer
2:30 PM – 3:45 PM DoD Military Banking Program Panel Discussion
  • Mr. Bill Hawbecker, Director, DoD Banking and Credit Union Office, Defense Finance and Accounting Service (DFAS)
  • Mr. Dean Hunstad, Department of Navy
  • Mr. David Fuqua, Marine Corps
  • Mr. Robert Burke, Department of Air Force
  • CPT Jennifer Evans, Department of Army
 3:45 PM – 4:00 PM Day One Wrap-Up, Mr. Steve Lepper, President & CEO, AMBA
4:00 PM – 5:00 PM Bank Liaison Officer Training Breakout Session – Garfield Room
4:00 PM – 5:00 PM AMBA General Membership Meeting (AMBA Regular Corporate Members)
5:00 PM – 6:30 PM Break
6:30 PM – 7:00 PM Networking Reception – Crystal Room
7:00 PM – 10:00 PM Banquet Dinner – Willard Room

Tuesday, August 21, 2018

  • 7:00 AM – 4:00 PM Workshop Registration – Ballroom Lobby
    7:00 AM – 8:00 AM Continental Breakfast Ballroom Foyer
    8:00 AM – 5:00 PM Workshop ProgramBallroom
    8:00 AM – 8:15 AM General Session Welcome Remarks, Day Two, Mr. Steve Lepper, President & CEO, AMBA
    8:15 AM – 9:15 AM Military Personal Financial Survey Data
    • Dr. Gary Mottola, Military Financial Readiness, FINRA Investor Education Foundation
    • Ms. Melissa Murphy, ABA Foundation
    • Ms. Shannon Razsadin, Executive Director and Dr. Shelley Kimball, Director of Research, Military Family Advisory Network
    • Mr. Andy Cohen, Director, Financial Readiness, Office of the Deputy Assistant Secretary of Defense (Force Education & Training)
    9:15 AM – 10:15 AM Veteran & Military Spouse Entrepreneurship Panel
    • Moderator – Mr. Brendon Dibella, VP of Development & Strategy, StreetShares
    • Ms. Lakesha Cole, Military Spouse Entrepreneur
    • Mr. and Mrs. Shane and Melissa Underwood, Veteran Entrepreneurs
    10:15 AM – 10:30 AM Break and Networking – Ballroom Foyer
    10:30 AM – 11:15 AM Why We Serve
    • Dr. Mary Keller, President & CEO, Military Child Education Coalition
    11:15 AM – 12:45 PM AMBA Workshop Luncheon and Military Departments’ 2017 Distinguished Bank Service Awards Presentation:
    • Mr. Mark Easton, Deputy Chief Financial Officer, Department of Defense – Pierce Room
    12:45 PM – 1:00 PM Break and Networking – Ballroom Foyer
    1:00 PM – 2:00 PM Military Banks, Defense Credit Unions, and the Armed Forces Financial Network Partnership and Teamwork
    • Mr. Steve Lepper, President & CEO, Association of Military Banks of America
    • Mr. Tony Hernandez, President & CEO, Defense Credit Union Council
    • Mr. John Broda, President & CEO, Armed Forces Financial Network
    2:00 PM – 2:45 PM Using Big Data to Develop Customer Savings Products
    • Ms. Nashila Somani-Ladha, Senior Innovation Manager, Commonwealth
    • Mr. Brian Clarke, Senior Business Strategy Manager Regional & Community Outreach, Federal Reserve Bank of Boston
    • Mr. George Barany, Director, America Saves
    2:45 PM – 3:00 PM Break and Networking – Ballroom Foyer
    3:00 PM – 3:45 PM The Economy and Principals of Military Financial Education
    • Mr. Chris Calmer, CPA® CFA®, SVP/Institutional Portfolio Manager, UMB Bank
    • Ms. Brittany Kleinpaste, VP Economic Policy & Research, ABA (invited)
    • Ms. Darlene Goins, SVP Hands on Banking, Wells Fargo Bank
    3:45 PM – 4:00 PM AMBA Workshop Action Items/Closing Remarks: Mr. Andy Trovillion, Chairman, AMBA and Mr. Steven Lepper President & CEO, AMBA
     4:00 PM – 5:00 PM Army Corps of Engineers and Department of Navy Real Estate (invited)
     5:00 PM – 6:30 PM Break
    6:30 PM – 8:30 PM Farewell Networking Reception – The Nest
    Hotel Reservations

    Willard Intercontinental Washington

    1401 Pennsylvania Avenue

    Washington, DC  20004

    Phone: 202-628-9100

    Website: www.washington.intercontinental.com

    We have now passed our cut-off for hotel reservations in our group block at the Willard Hotel. We may still be able to work with the hotel and make a reservation for you. The hotel may still have government rate rooms available also. Please contact Andia Dinesen asap at Andia.Dinesen@ambahq.org to inquire about a hotel room, if you need one.
    In-guest room WiFi is complimentary for IHG Rewards Members. It is free to join and guests can sign up upon arrival. The group rate also includes access to the fitness facility.
    Hotel Parking Fees:
  • Valet Parking Rates: 0-2 Hours: $22; 2-4 Hours: $28; Max/All Day: $35
  • Overnight Parking: $55/day
  • Location Information
    Getting to the Willard Intercontinental Washington

    The Willard is about 4.4 miles (approximately 20 minutes) from Ronald Reagan Washington National Airport (DCA), 26 miles (approximately 45 minutes) from Washington Dulles International Airport (IAD) and 34 miles (approximately 60 minutes) from Baltimore Washington International Airport (BWI).

    Taxi Service: The estimated taxi costs are: from DCA: $20+, from IAD: $75+, from BWI: $85+ for one-way transfers.

    The Willard Intercontinental Concierge would gladly assist you with making transportation arrangements if needed by calling 202-628-9100.

    The rates below can be obtained by booking the reservation through the concierge.

    Transfer-  DCA $106.00
    Transfer- IAD $166.00  
    Transfer-BWI $180.00
    Transfer-  DCA $196.00
    Transfer- IAD $278.00
    Transfer-BWI $315.00
    Super Shuttle
    Transfer – DCA $15 – 1 passenger $25 – 2 passengers
    Transfer – IAD $29 – 1 passenger $39 – 2 passengers
    Transfer – BWI $42 per passenger
    Taking the Metro The closest Metro station to the Willard is Metro Center. Look for the exit marked “12th & F Sts.” When exiting to the street, you will be on F.  Continue straight for two blocks to 14th Street.  Cross over and there is an entrance to the Willard just past Charles Schwartz jewelers.
    Continuing Education Credits
      The 2018 AMBA Annual Workshop has been approved for 10.0 hours for CEU credit.
      Upon completion of the Workshop, each AFCPE certified professional must complete the Individual CEU Form
      Please see Andia Dinesen during the Workshop or email afterward at Andia.Dinesen@ambahq.org for the certificate of completion.
    Optional Companion Program

      The Companion Program for guests of Workshop attendees is now open.

      Please click here for more information and to register and pay for the program.


    Registration Category Price Spaces
    1. General Registration $800.00
    2. AMBA Member $700.00
    3. Additional AMBA Member
    AMBA institutions with multiple registrants. First member must register at the AMBA Member price.
    4. Non-Profit or Trade Organization/Association $400.00
    5. Active Duty Military/Government Personnel
    Rate determined by GSA M&IE per diem rate (rate is inclusive for the entire event and cannot be broken into separate days/events)
    6. Bank/Credit Union Liaison Officer $0.00
    7. Speaker $0.00

    Cancellation Policy: An administrative fee of $80 is retained for any canceled registration unless there is a substitution. Submit substitute name and complete contact info in writing to AMBA@CentennialConferences.com. No refunds for cancellation after Tuesday, July 17, 2018.

    Please let us know if you need a government lodging rate - yes button below. You will still need to reserve a room directly with the hotel at the AMBA group rate. If you are a federal government employee or active duty military member, we will work with the hotel to adjust your room charges to reflect a government rate at hotel checkout.



    Companions may choose to attend events during the AMBA Workshop.
    1. "The Social Package" which will include Sunday Reception, Monday Reception & Banquet & Tuesday Reception
    2. "Monday program" Pentagon Tour & Fashion Center at Pentagon City
    3. "Tuesday program" A Day of Museums

    More information on these events will be sent to the Companions (using the information filled out below).