2018 AMBA Fall Workshop

August 19 – 22, 2018 • The Willard InterContinental Hotel, Washington D.C.

For fifty-nine years, AMBA has been the exclusive military banking trade association serving the banking community and our Nation’s armed forces.

AMBA conducts an annual workshop to provide an opportunity for its members, government officials overseeing military banking, federal regulators, banking trade organizations, and other stakeholders to exchange ideas and discuss the latest banking issues affecting the service members and their families.

Workshop Resources

Download Full Agenda PDF Here


Sunday, August 19, 2018

4:30 PM - 6:30 PM Workshop Registration - Ballroom Lobby
7:00 PM - 9:00 PMWelcome Networking Reception - Crystal Ballroom

Monday, August 20, 2018

7:00 AM - 4:00 PMWorkshop Registration - Ballroom Lobby
7:00 AM - 8:00 AMContinental Breakfast and Networking - Ballroom Foyer
8:00 AM - 4:00 PMWorkshop Program - Ballroom
8:00 AM - 8:15 AMOpening Remarks:
Mr. James Cerrone, Chairmna, AMBA & Mr. Steve Lepper, President & CEO, AMBA
Posting of Colors: Randolph-Macon Academy Color Guard
National Anthem and Pledge of Allegiance Invocation: Mr. Jim Cerrone, Chairman, AMBA
8:15 AM - 9:15 AMFinancial Regulator Panel Discussion
  • Moderator - Mr. Rob Rowe, VP & Associate Chief Counsel, American Bankers Association
  • Ms. Donna Murphy, Deputy Comptroller for Compliance Risk Policy, Office of the Comptroller of the Currency
  • Ms. Doreen Eberley, Director, FDIC Division of Risk Management, Federal Deposit Insurance Corporation
  • Mr. Patrick Campbell, Acting Assistant Director, Consumer Financial Protection Bureau, Office of Servicemember Affairs
  • Ms. Amy Henderson, Assistant Director for Consumer Laws and Regulations, Federal Reserve Board
9:15 AM - 9:30 AMBreak and Networking - Ballroom Foyer
9:30 AM - 10:30 AMAMBA Partner & Legislative Landscape Panel Discussion
  • Ms. Aniela Szymanski, Director, Military Family Policy/Spouse Programs, Military Officers Association of America
  • Ms. Erin Martinko, Assistant Vice President, Federal Government Relations, USAA
  • Ms. Joyce Wessel-Raezer, Executive Director, National Military Family Association
10:30 AM - 10:45 AMBreak and Networking - Ballroom Foyer
10:45 AM - 11:30 AMBehavioral Economics: Ten Ubiquitous Young Adult Trnds Too Big to Ignore
  • Ms. Regina Lewis, Media Contributor & Consultant
11:30 AM - 1: 00 PMAMBA Workshop Luncheon: Presentation of America Saves Designation of Excellence - Pierce Room
Presented by
  • Mr. George Barany, Director, America Saves
1:00 PM - 2:00 PMLegal & Compliance Panel Discussion
  • Moderator - Mr. Chris Cole, Executive Vice President and Senior Regulatory Cousnel, Independent Bankers of America
  • Ms. Nessa Feddis, SVP & Deputy Chief Counsel for Consumer Protection and Payments, American Bankers Association
  • Ms. Natasha Dempsey, Bank Counsel Regulatory Team , USAA
  • Mr. Sasha Leonhardt, Counsel, Buckley Sandler LLP
2:00 PM - 2:30 PMBreak and Networking - Ballroom Foyer
2:30 PM - 3:45 PMDoD Military Banking Program Panel Discussion
  • Mr. Bill Hawbecker, Director, DoD Banking and Credit Union Office, Defense Finance and Accounting Service (DFAS)
  • Mr. Dean Hunstad, Department of Navy
  • Mr. David Fuqua, Marine Corps
  • Mr. Robert Burke, Department of Air Force
  • CPT Jennifer Evans, Department of Army
3:45 PM - 4:00 PMDay One Wrap-Up, Mr Steve Lepper, President & CEO, AMBA
4:00 PM - 5:00 PMBank Liaison Officer Training Breakout Session - Taylor Room
4:00 PM - 5:00 PM AMBA General Membership Meeting (AMBD Regular Corporate Members)
5:00 PM - 6:30 PM Break
6:30 PM - 7:00 PM Networking Reception - Crystal Room
7:00 PM - 10:00 PM Banquet Dinner - Willard Room

Tuesday, August 21, 2018

7:00 AM - 4:00 PM Workshop Registration - Ballroom Lobby
7:00 AM - 8:00 AMContinental Breakfast - Ballroom Foyer
8:00 AM - 5:00 PM Workshop Program - Ballroom
8:00 AM - 8:15 AMGeneral Session Welcome Remarks, Day Two, Mr. Steve Lepper, President & CEO, AMBA
8:15 AM - 9:15 AMMilitary Personal Financial Surevey Data
  • Mr. Andy Cohen, Director, Financial Readiness, Office of the Deputy Assistant Secretary of Defense (Force Education & Training)
  • Dr. Gary Mottola, Military Financial Readiness, FINRA Investor Education Foundation
  • Ms. Shannon Razsadin, Executive Director and Dr. Shelley Kimball, Director of Research, Military Family Advisory Network
  • Ms. Melissa Murray, ABA Foundation
  • Dr. Gary Mottola, Military Financial Readiness, FINRA Investor Eductiona Foundation
9:15 AM - 10:15 AMVeteran & Military Spouse Entrepreneurship Panel
  • Moderator - Mr. Brendon Dibella, VP of Development & Strategy, StreetShares
  • Ms. Lakesha Cole, Military Spouse Entrepreneur
  • Mr. and Mrs. Shane and Melissa Underwood, Veteran Entrepreneurs
10:15 AM - 10:30 AMBreak and Networking - Ballroom Foyer
10:30 AM - 11:15 AMWhy We Serve
  • Dr. Mary Keller, President & CEO, Military Child Education Coalitiaon
11:15 AM - 12:45 PMAMBA Workshop Luncheon and Military Departments' 2017 Distinguished Bank Service Awards Presentation:
  • Mr. Mark Easton, Deputy Chief Financial Officer, Department of Defence - Pierce Room
12:45 PM - 1:00 PMBreak and Networking - Ballroom Foyer
1:00 PM - 2:00 PMMilitary Banks, Defense Credit Unions, and the Armed Forces Financial Network Partnership and Teamwork
  • Mr. Steve Lepper, President & CEO, Association of Military Banks of America
  • Mr. Tony Hernandez, President & CEO, Defense Credit Union Council
  • Mr. John Broda, President & CEO, Armed Forces Financial Network
2:00 PM - 2:45 PM Using Big Data to Develop Customer Savings Products
  • Ms. Nashila Somani-Ladha, Senior Innovation Manager, Commonwealth
  • Mr. Brian Clarke, Senior Business Strategy Manager Regional & Community Outreach, Federal Reserve Bank of Boston
  • Mr. George Barany, Director, America Saves
2:45 PM - 3:00 PM Break and Networking - Ballroom Foyer
3:00 PM - 3:45 PMThe Economy and Principals of Military Financial Education
  • Mr. Chris Calmer, CPA® CFA®, SVP/Institutional Protfolio Manager, UMB Bank
  • Ms. Darlene Goins, SVP Hands on Banking, Wells Fargo Bank
3:45 PM - 4:00 PM AMBA Workshop Action Items/ Closing Remarks
  • Mr. Andy Trovillion, Chairman, AMBA and Mr. Steven Lepper, President & CEO, AMBA
4:00 PM - 5:00 PM Army Corps of Engineers and Department of Navy Real Estate
  • Mr. Clayton Redmond, Director of Real Estate, Army Corps of Engineers Invited
  • Ms. Traci Hajducsek, Realty Specialist, Department of Navy Real Estate
  • Ms. Nikki Hunt, Realty Specialist, Department of Navy Real Estate
5:00 PM - 6:30 PM Break
6:30 PM - 8:30 PM Farewell Netwoking Reception - The Nest

Willard Intercontinental Washington 1401 Pennsylvania Avenue Washington, DC 20004 Phone: 202-628-9100 Website: www.washington.intercontinental.com We have now passed our cut-off for hotel reservations in our group block at the Willard Hotel. We may still be able to work with the hotel and make a reservation for you. The hotel may still have government rate rooms available also. Please contact Andia Dinesen asap at Andia. Dinesen@ambahq.org to inquire about a hotel room, if you need one. In-guest room WiFi is complimentary for IHG Rewards Members. It is free to join and guests can sign up upon arrival. The group rate also includes access to the fitness facility. Hotel Parking Fees:

  • Valet Parking Rates: 0-2 Hours: $22; 2-4 Hours: $28; Max/All Day: $35
  • Overnight Parking: $55/day

Getting to the Willard Intercontinental Washington The Willard is about 4.4 miles (approximately 20 minutes) from Ronald Reagan Washington National Airport (DCA), 26 miles (approximately 45 minutes) from Washington Dulles International Airport (IAD) and 34 miles (approximately 60 minutes) from Baltimore Washington International Airport (BWI). Taxi Service: The estimated taxi costs are: from DCA: $20+, from IAD: $75+, from BWI: $85+ for one-way transfers. The Willard Intercontinental Concierge would gladly assist you with making transportation arrangements if needed by calling 202-628-9100. The rates below can be obtained by booking the reservation through the concierge. SEDAN

  • Transfer DCA – $106
  • Transfer IAD – $166
  • Transfer BWI – $180


  • Transfer DCA – $196
  • Transfer IAD – $278
  • Transfer BWI – $315

Super Shuttle

  • Transfer DCA: $15 – 1 passenger, $25 – 2 passengers
  • Trasnfer IAD: $29 – 1 passenger, $39 – 2 passengers
  • Trasnfer BWI: $42 per passenger

Taking the Metro The closest Metro station to the Willard is Metro Center. Look for the exit marked “12th & F Sts.” When exiting to the street, you will be on F. Continue straight for two blocks to 14th Street. Cross over and there is an entrance to the Willard just past Charles Schwartz Jewelers.

The 2018 AMBA Annual Workshop has been approved for 10.0 hours for CEU credit. Upon completion of the Workshop, each AFCPE certified professional must complete the Individual CEU Form. Please see Andia Dinesen during the Workshop or email afterward at Andia.Dinesen@ambahq.org for the certificate of completion.

The Companion Program for guests of Workshop attendees is now open. Please click here for more information and to register and pay for the program.