Association of Military Banks of America

Military Consumers and Marketplace Trust

In July 2019, the Better Business Bureau Institute for Marketplace Trust released Military Consumers & Marketplace Trust: An Analysis of Marketplace Challenges Facing the Military Community. This report compiles tens of thousands of business complaints and scams reported to the Better Business Bureau in 2018 to highlight military consumers’ unique challenges and risks when engaging with businesses. AMBA is a proud sponsor and collaborator of this report.

AMBA’s president and CEO, Steve Lepper, joined Melissa Bittner, Program Director Military & Veteran Initiative at BBBI on the Bistro podcast to speak about the unique challenges that military families face as consumers and the businesses and organizations that work to help protect them.

Read the report

Listen to the podcast